Please refer to https://www.uob.com.sg/assets/pdfs/personal/cards/rewardsplus_tnc.pdf Section B Issuance and Redemption of UNI$ for more details.
Supplementary Cardmember(s) will earn UNI$ and these UNI$ will be accumulated in the Principal Cardmember's account. Only Principal Cardmembers can redeem UNI$.
Under the UOB Rewards Programme, UNI$ earned from different UOB Card Accounts of the same UOB Principal Cardmember will be aggregated. However, the UNI$ is not transferable between accounts of different UOB Cardmembers.
For redemptions made online or through UOB 24-hour self-service hotline, please allow approximately seven (7) working days for the physical voucher(s) to be mail to you based on mailing address maintained with UOB.
For redemptions made online, you will receive an online confirmation when your redemption request is successful. The UNI$ will be deducted from your card account immediately. The Rewards Voucher will be mailed to you based on Bank’s mailing address record.
There will be no cancellation and replacement of vouchers.
Please refer to UOB Rewards website for the individual catalogue items for more information.
To redeem your reward, you or your representative need to present the original redeemed physical Voucher with your authorised signature as proof of eligibility to the participating merchant. For purchases exceeding the value of the Voucher, you or your representative need to charge the balance to UOB Card. There shall be no refund, in any form whatsoever, if the value of the goods and/or services is below that of the Voucher.
UOB Principal Cardmembers can now redeem their UNI$ for Vouchers or to offset their purchases directly at participating malls and retail/dining outlets
The list of participating Instant Rewards partners can be found at UOB Rewards under Instant Rewards category.
To perform an instant redemption, the Principal Cardmember must present his/her UOB credit card to the participating partners.
There will be no cancellation.
Frequent Flyer Programme is a Programme which allows eligible Cardmembers to convert their UNI$ to air miles. Cardmembers can choose to convert their UNI$ on an one time basis to KrisFlyer/Asia Miles or enroll in KrisFlyer auto conversion programme which automatically converts UNI$ into KrisFlyer miles
Please click here for the enrolment form of KrisFlyer/Asia Miles the one time conversion programme or KrisFlyer auto conversion programme
S$25 conversion fee will be imposed for each one time conversion to KrisFlyer/Asia Miles. An annual S$50 conversion fee will be imposed for KrisFlyer auto-conversion to KrisFlyer miles
For one time conversion, UNI$ can be converted to either KrisFlyer or Asia Miles (in blocks of 10,000 miles) at the conversion rate of UNI$1 = 2 miles.
For auto-conversion to KrisFlyer miles, UNI$ can be converted to KrisFlyer miles (in blocks of 5,000 miles) at the conversion rate of UNI$1 = 2 miles
A minimum balance of UNI$15,000 must be maintained at all times and this will not be auto-converted to KrisFlyer miles
Kindly see a sample calculation based on the enrolled customer's available UNI$ balance:
This is to give card members the flexibility to convert the UNI$ to other items from UOB Rewards Catalogue. Card members can still choose to convert this UNI$15,000 to KrisFlyermiles by the one time miles redemption process through UOB Rewards Catalogue, subjected to S$25 conversion fee and must be in blocks of 10,000 miles
Cardmembers will have their UNI$ auto converted to KrisFlyer miles on the last day of the month. Should the last day of the month falls on a Saturday, Sunday or Public Holiday, the auto conversion will take place on the next working day.
No action is required. An annual enrolment fee of S$40 charged to your UOB Empire World Business Mastercard remains no change.
Please contact UOB Premium Business Hotline at 1800 786 9888 to check on your enrollment status.
You will be charged twice. Please cancel one of the arrangements.
Please contact UOB Premium Business Hotline at 1800 786 9888 to cancel the arrangement linked to your UOB Empire World Business Mastercard or contact UOB Cards Call Centre at 1800 222 2121 for other UOB Credit Cards.
Redemption of frequent flyer miles is made available to Credit Cardmembers only.
You should allow approximately 5 working days.
You should allow up to 15 working days from the day of the conversion request.
There will be no specific confirmation, please contact the respective airlines for the conversion status.
Singapore Airlines KrisFlyer at Tel: 6789 8188 or visit www.krisflyer.com
Asia Miles at (800) 852 3747 or visit www.asiamiles.com