UOB cardholders will now receive an SMS alert when an overseas ATM cash withdrawal above a certain threshold is made. This is in line with the security measures set out by the Association of Banks in Singapore.
For your customers' added protection, we also encourage that the PIN of the cards be changed regularly.
You will receive SMS alerts when an overseas ATM cash withdrawal above a certain threshold is made. Please ensure that your mobile phone number is able to receive SMS when you are overseas. You should inform the Bank immediately if there is a change in your particulars.
We wish to share with you the following tips when using an ATM:
Be observant – If something about the ATM does not appear normal, cancel your transaction immediately. Confirm, as soon as possible, with the Bank that the transaction has been canceled. For your reference, a picture of the ATM card insertion slot is displayed prior to PIN entry at all UOB ATMs
Safety first – Use ATMs in well-lit and safe locations. If you notice anyone suspicious around you, use an ATM in a different location.
Keep your pin confidential – Never share your PIN number with anyone. Cover the hand used to key in your PIN with your other hand. This will reduce the chance of scammers recording your PIN via a hidden camera. Make sure that no one can see you entering your PIN or transaction amount. For added protection, we also encourage you to change your ATM card PIN regularly.
Keep tabs – Keep close tabs on your account activities and report any fraudulent or suspicious withdrawals immediately.
For added protection, you should change the PIN of your cards regularly.
Please also make sure that you inform the Bank immediately if there is any change in your particulars.
