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Here is what you need to do if you have forgotten your Username or Password:
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Username
- Please call our 24-hour hotline 1800 222 2121 (or +65 6222 2121 when calling from overseas) for assistance
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Password
- Visit any UOB Branch
Simply approach any of our friendly UOB branch staff for assistance
- Perform a password change at any UOB ATM
Select Cashcard/Other Trans/NETS FlashPay > Other Transactions > Internet/Phone Banking/UOB Mobile > Internet Banking/UOB Mobile > Password Replacement
- Fill in a UOB Personal Internet Banking Form
Print, complete and mail the UOB Personal Internet Banking - Information Update Form to us and your new Password will be sent to you by post
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