Here is what you need to do if you have forgotten your Username or Password:
  • Username
    • Please call our 24-hour hotline 1800 222 2121 (or +65 6222 2121 when calling from overseas) for assistance
       
  • Password
    • Visit any UOB Branch
      Simply approach any of our friendly UOB branch staff for assistance
       
    • Perform a password change at any UOB ATM
      Select Cashcard/Other Trans/NETS FlashPay > Other Transactions > Internet/Phone Banking/UOB Mobile > Internet Banking/UOB Mobile > Password Replacement
       
    • Fill in a UOB Personal Internet Banking Form
      Print, complete and mail the UOB Personal Internet Banking - Information Update Form to us and your new Password will be sent to you by post