Forgot Username/Password

Here is what you need to do if you have forgotten your UOB Personal Internet Banking / UOB Mighty Username or Password:

Username

  1. Please click here to access the online form to retrieve your Username instantly.

    You will need
    i)
    A valid mobile number registered with the bank (to receive SMS-OTP)
    ii) A valid Debit/Credit Card or ATM Card.


    If you do not have the above credentials, please call our 24-hour hotline 1800 222 2121 (or +65 6222 2121 when calling from overseas) for assistance  


Password

You can reset your password via one of the following ways:

  1. Please click here to access the online form to retrieve your Password instantly.

    You will need
    i)
    A valid mobile number registered with the bank (to receive SMS-OTP)
    ii) A valid Debit/Credit Card or ATM Card.

  2. ATM

    Select Other Transactions > Other Transactions > Internet/Phone Banking/UOB Mobile > Internet Banking/UOB Mobile > Password Replacement

  3. Form

    Please print, complete and mail the UOB Personal Internet Banking - Information Update Form to us and your new Password will be sent to you by post.

  4. Visit any UOB Branch